Job opening detail :
Associate Director of Client Operations, Graphic Novels and Manga - PRH Publisher Services
posted: Nov. 15, 2020
Offered by:
Penguin Random House LLC
Health; Dental; 401K
Full Time
New York, NY
Penguin Random House Publisher Services is committed to providing the highest level of sales and distribution services to over 50 independent publishers of all sizes across a variety of publishing categories. The Client Operations team plays a critical role in the success of these publishers and the PRHPS business overall.

We are seeking an experienced operations professional to join its Client Operations team as an Associate Director to work with PRHPS’s ever-growing list of Graphic Novel and Manga publishers including clients such as, Dark Horse, IDW, DC Comics and others.

The Associate Director of Client Operations will need to have a passion for Graphic Novels and Manga, a firm understanding of end to end physical supply chain, and a grasp of cross divisional large and small scale project management. The ideal candidate will be a problem solver that will effectively guide people through complex processes and possess the ability to see situations from multiple perspectives.

Additional skills include an understanding of sales methodologies and channels, basic financial reporting and accounting, physical and digital production, and IT systems and data.

In this role, you will:
* Digest complex information and distill into clear and actionable insights that can be shared and explained to both clients and internal constituents.
* Execute end-to-end project management for integration of new client publishers.
* Independently drive an array of projects, both large and small, to create processes, procedures, and standards of work.
* Oversee day-to-day relationships for several client publishers.
* Quickly distill the needs of the client and provide thoughtful, strategic, creative and informed solutions to meet client publisher needs within standard operating procedures.

Ideal candidates will meet the following requirements:
* Minimum of 7 years of operations experience; publishing is strongly preferred
* Account management and/or project management experience
* Critical thinking and problem solving
* Exceptional written, verbal, listening, and presentation skills
* Proven ability to build relationships and be a reliable point of contact
* Demonstrated ability to communicate credibly and effectively with people at all levels of an organization
* Ability to receive and deliver feedback in a constructive manner
* Advanced knowledge of Microsoft Office Excel

Please apply using our online application process, and please include your resume and cover letter with salary requirements. Full-time employees are eligible for our comprehensive benefits program.

Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Company: Penguin Random House LLC
Country: United States of America
State/Region: 7213
Postal Code: 10019
Job ID: 97403
[[customQuickApply]]97403Penguin Random House LLC
About Our  
Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 250 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at
Job #:
<< Job Board
home  |  contact us  |  FAQ  |  site guide  |  help