Job opening detail :
Project Manager
posted: Feb. 3, 2020
Offered by:
W.W. Norton
Health; Dental; 401K; Profit-sharing
Full Time
New York, NY
W. W. Norton & Company is seeking an experienced, professional Project Manager/Scrum Master to join the team building Norton’s digital products. While known for being the nation’s largest independent, employee-owned book publishing firm, W. W. Norton also has a growing list of digital applications that serve students, instructors, and general readers. The Project Manager/Scrum Master will join a co-located team of New York-based project managers, business analysts, UX designers, engineers, and QA analysts to create exceptional products for Norton’s customers. The Project Manager/Scrum Master will work within the Digital Product team. Through collaboration with the Product Owner (Product Manager), the Project Manager manages the overall project goals and scope. This position reports to the Director of Project Management and is based out of our New York office.

Essential Job Responsibilities Include:
• Responsible for any schedules, milestone tracking, communication, and status updates – with inputs from other teams and coordination with Product Owner (Product Manager).
• Sets project schedules, sprint schedules and defines project milestones with inputs from all other teams (including UX design and Quality Assurance) assigned to that product.
• Manages project scope and timelines in coordination with Product Owner (Product Manager).
• Serves as Scrum Master for the developers on the team – leading scrum ceremonies, clearing obstacles and ensuring the team is working effectively.
• Helps resolve impediments.
• Facilitates the daily stand-ups -- ensuring they are timely, focused and brief.
• Schedules and runs the sprint planning, backlog grooming and sprint retrospective sessions.
• Leads project planning – working closely with the Product Owner (Product Manager).
• Works with Product Owner (Product Manager) to ensure that the product vision and high-level business objectives are clear and achievable.
• Ensures that the functional requirements are tracked, achievable, and met.
• Works with the Product Owner (Product Manager) to facilitate creation and maintenance of the Project Roadmap.
• Works with the Product Owner (Product Manager) to turn the product roadmap into executable projects.
• Works closely with Business Analyst in planning and scoping requirements.
• Collaborates and communicates with Product Owner (Product Manager), technical leads, developers, business analysts, quality assurance analysts, quality assurance leads, designers and stakeholders.
• Provides detailed reporting to management on project status, risk assessments, and milestone completion.
• Shows progress toward the completion of the planned project by creating and maintaining burn down chart for releases -- involves Product Owner (Product Manager) if sprint is under- or over-committed.
• Manages deployment planning and scheduling in coordination with Product Owner (Product Manager), tech lead, and Dev Ops.
• Works closely with Product Specialists to determine required action on bug reports and to establish workarounds for impacted users.
• Gathers information on trend issues from the Service Desk and in coordination with the Product Specialists.
• Establishes JIRA project with proper ticket workflows and AGILE boards.
• Works with Product Owner (Product Manager) to establish epic ticket groupings in JIRA.
• Establishes RACI matrix for projects and works with the Product Owner (Product Manager) to establish communication plans.
• Monitors progress on day-to-day activities against goals.
• Facilitates the team focus on the on-time delivery of agreed products/releases.
• Helps to manage dependencies among cross-product teams.
• Helps to identify, classify, and manage risk for functional improvement requests.
• Makes sure ticket status is updated and accurate – and ticket assignments are managed.
• Gathers information from technical leads, QA leads and business analysts into recommendations.

Please note that this job description is not designed to cover all activities required of the employee.

Required Qualifications:
• Minimum of 5 years of relevant Project Management experience.
• Familiar and comfortable with Agile methodologies.
• Project Management Professional (PMP) certification or equivalent work experience (desirable).
• Experience working with e-learning and blended learning programs.
• Proficiency using commonly accepted scheduling and project management tools.
• Proficiency in Microsoft Office applications.
• Good leadership and persuasion skills.
• Ability to organize and work under strict time and deadlines, while producing quality deliverables.
• Ability to adapt to different team styles and dynamics.
• Excellent analytical, problem identification and problem-solving skills.
• Excellent written and oral communication skills.
• Ability to understand and communicate technical concepts to both technical and non-technical colleagues.
• Highly self-motivated and self-managed; ability to work independently and as part of a team.
• Organized and focused.
• Flexible and able to act as a proactive team member.
• Minimal travel (as required).
• Bachelor’s Degree.
• Employment eligibility to work with W.W. Norton & Company in the US is required.
• Must be able to work standard business hours from Norton’s NYC headquarter office.
About Our  
About Norton

W. W. Norton & Company is the oldest and largest publishing house owned wholly by its employees. W. W. Norton & Company strives to carry out the imperative of its founder to “publish books not for a single season, but for the years.” In college publishing, that imperative applies not only to books, but also to an ever-growing list of essential print and digital resources that support teaching and learning. For more information about the Company, visit us online at:

W. W. Norton & Company is an equal opportunity employer. Employment with W. W. Norton is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, age, color, sex, religion, veteran status, national origin, marital status, mental or physical disability or any other legally protected status. Those applicants requiring reasonable accommodation to the application/interview process should notify the human resource manager.
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