Job opening detail :
Manager, Digital Operations
posted: Jan. 14, 2019
Offered by:
Workman Publishing Co.
Health; Dental; 401K; Bonus; Profit-sharing
Full Time
New York, NY
Workman Publishing is seeking a motivated Digital Operations Manager to join the Digital Operations team. This position reports to the Senior Manager, Digital Operations. In this role, you will be responsible for title management, ebook distribution and reporting systems used by divisions and distribution clients. The manager will work with all departments and relevant stakeholders to ensure system and workflow stability. This is a unique opportunity to innovate with the latest enhancements in metadata and ebook distribution while Workman Publishing continues to invest in new technology.

The role includes input, user support, training, analysis, reporting, documentation and project management. The manager will collaborate with business stakeholders to improve systems and processes to enhance productivity and ultimately sales. Job responsibilities include, but are not limited to:

• Manage the collection and distribution of product metadata and ebooks.
• Analyze product metadata and identify areas for enhancement.
• Respond to publishers and distribution partners in a timely manner while troubleshooting system issues with users
• Analyze usage of key systems and processes to prioritize and drive improvements.
• Strategize and create new opportunities for using metadata to drive discovery.
• Serve as a key liaison to external distribution clients and business partners.
• Maintain guidelines and provide training for users involved in our systems.

Required Qualifications:

• Bachelor’s degree.
• Excellent verbal and written communication skills.
• Must be detail oriented.
• Ability to prioritize tasks and meet deadlines.
• Excellent interpersonal skills and ability to provide support to a non-technical audience.
• Advanced skill set in Excel, including but not limited to pivot tables, vlookup and other functions.
• Working knowledge of information systems, metadata standards, ONIX protocol and HTML.
• 3-5 years prior work experience is preferred.
• Interest in participating in BISG committee meetings to ensure the distribution of metadata aligns with industry best practices.
• Interest in books and the business side of publishing is preferred.
About Our  
Workman Publishing, an independent publisher of award-winning cookbooks, children’s books, parenting/pregnancy guides, as well as high-end gift books, fiction, gardening, humor, country living, and calendars. Our West Village office is high-energy and creative, staffed by people who love interesting books.
Please be sure to send a cover letter with your resume to Be sure to include “Manager Digital Operations” in the subject line of your email. We apologize in advance, but not all applicants will receive a response.
Job #:
<< Job Board
home  |  contact us  |  FAQ  |  site guide  |  help